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Thursday, June 23, 2005

We, humans are really weird. When we don't have something, we yearn for it but once we have it, we don't want/cherish it.. Be it people around us or things.. its the same..

Take for example, my school hols. When I was on attachment, i yearned for the holidays.. I wanted it soo badly. Counted down the days, hours, minutes and even seconds to my holidays... Now that i'm having it, I'm sick of it. Okay, maybe its because I have nothing to do. The house is forever empty ever since my dad and bro left for melbourne.. My mum will only be back at ard 9.. So, for most of the time, i'm alone. i'm bored and trying to find ways to spend my time wisely.. haiz..

I have one more thing to rant about... Why are people just so god damn rude? Does it kill you to show some courtesy? My mum went to the A&E because of heart palpitations and upon leaving, the staff told my mum that they will call her the next day regarding her appointment with the cardiologist.. We waited for the call the next day but there was none. Ok fine.. perhaps they were too busy. we can tolerate tt. So, the following day, my mum called up the A&E regarding the appt. The rude person i'm talking about is tis woman tt answered the phone. The tone tt she used while talking to my mum was inappropriate and she was reluctant to even listen to what my mum had to say... She just said tt they were busy and SLAMMED the phone.. What the hell? Okay, we understand tt the people there are busy but is it difficult for u ,PCA LEE, to speak to your patients in nice, polite manner? Why did you even have to SLAM the phone? Do you know that you attitude has tarnished the good name of that particular hospital? What if so happened that the person on the phone was a foreigner? They'll be wondering what kind of service we have right here in Singapore.

I suggest that hospitals educate their staff on proper communication skills to prevent such incidents from repeating themselves, incurring the wrath of many others.

Some advice: If you're busy or you're reluctant to answer a call, then DON'T BOTHER. I'd rather have my call unanswered than having to put up with your rudeness/reluctant behavior. At least, it doesn't spoil my day.

12:00 PM